About Us
We have started a small homebased family business around our growing farmstead. To support our homegrown produce we are also offering a variety of Clothing, Garden, and House wares we have either used, are using or would like to use!
We hope to make collections that everyone can enjoy while we wait to make our seasonal updates!!
Check us out and follow on Tik Tok, YouTube, Facebook and Instagram! There is always something going on at M&K Family Farmstead!
Shipping, Returns and Refunds
Thank you for visiting and shopping at M&K Family Farmstead! You will receive an email update with your tracking number once your order has shipped.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at mkfamilyfarmstead@gmail.com. Return address will be provided via Email.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at mkfamilyfarmstead@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
We do not accept returns on sale items or gift cards.
Exchanges
Exchanges will be on a case by case basis.
No exchanges on personalized items, perishable items, or personal care goods.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mkfamilyfarmstead@gmail.com.